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The Experience Cycle January 23, 2009

Posted by Greg Van Alstyne in Please note, Project 1: Deconstruct and Improve an Experience, Projects.
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Remember to analyze your Project 1 experience by building a flow chart, and by showing within the flow chart, the phases of the experience, according to the “Experience Cycle” (sometimes called the buying cycle in marketing literature).

Use the “simple” or “transactional” model, whichever is best for your subject:

experience-cycle-simple-manu1

experience-cycle-transactional

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Reading: Creating Flowcharts January 22, 2009

Posted by Greg Van Alstyne in Please note, Project 1: Deconstruct and Improve an Experience, Readings.
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Here is the handout I discussed in class — a PDF for you to download. It’s based on material by R.L. Harris and prepared for class by OCAD’s Martin Stevens.

Follow the guidelines on page 1 to create your flowchart, and look at page 3 for examples. The other pages are less important.

rlharris-mstevens-creatingflowcharts.pdf